Next Level Leadership: Lean Into Difficult Situations
Audio • 21 minutes
Learning Objectives
- Gain the confidence to address issues promptly and constructively, preventing small problems from escalating and ensuring a healthy and productive work environment.
- Discover strategies for delivering clear, direct, and compassionate feedback, fostering a culture of openness and trust within your team.
- Improve emotional intelligence by listening deeply and providing ongoing support, ensuring feedback is constructive and leads to positive change.
Lesson Description
Join us as we explore how to navigate difficult situations. Discover how to tackle uncomfortable conversations head-on and approach them with empathy and clarity. Ruth Farenga, a leadership expert, shares insights and real-world examples to help you develop these essential leadership skills. By the end of this lesson, you'll be equipped to handle challenging interactions with confidence and nurture a more collaborative and productive workplace. Listen to enhance your emotional intelligence, learn practical techniques for effective communication, and build a culture of trust and openness within your team.
