Leading Empathy
Audio • 29 minutes
Learning Objectives
- Recognise the importance of empathy in leadership and its impact on employee engagement, mental health, and productivity.
- Develop active listening skills to foster a psychologically safe and inclusive work environment.
- Implement strategies to model empathetic behaviour and challenge biases within the team.
Lesson Description
This discussion delves into the critical role of empathy in leadership, exploring its profound impact on team dynamics, employee well-being, and organisational success. You’ll learn how empathetic leadership fosters trust, collaboration, and a positive work environment. We cover active listening, creating psychologically safe spaces, and demonstrating genuine interest and warmth towards team members. The lesson also addresses common barriers to empathy and provides practical strategies for overcoming them. By understanding and practising empathetic leadership, leaders can better support their teams, enhance employee engagement, and improve overall performance.
