Dealing With Conflict in Your Team

Conflict is inevitable in any team and how you respond can make or break your team's cohesion. This podcast-style lesson breaks down a clear seven-step process for managing workplace conflict constructively. Executive Coach Ruth Farenga walks through how to spot early warning signs, hold individual conversations, and bring people together to reach a shared solution. You’ll learn how to avoid common pitfalls like emotional reactivity and unintentional bias. You’ll also discover the importance of following up and how to align conversations with your organisation’s values. By the end, you’ll be equipped with the mindset and tools to turn conflict into an opportunity for growth rather than dysfunction.